Q. Does QuickSurvive work if it gets wet?
Yes! Due to the wax substance QuickSurvive is water resistant it will still work if it gets wet. In fact it will even float and burn right on water.

Q. Can I use QuickSurvive in my fireplace or wood burning stove?  
Yes, QuickSurvive is safe, you can use it in your fireplace and wood stove. It will light similar to a candle with no flareups and gradually grow in density. It will easily dry out wet wood and create the proper draw up the chimney or flue. 

Q. Can I use QuickSurvive on my grill or with charcoal briquettes?  
Yes, QuickSurvive is food safe and can used to jumpstart charcoal with or without a chimney. With a chimney, fill your chimney with charcoal and place one QuickSurvive pouch under the chimney. Without a chimney, arrange charcoal into teepee shape and place 2-3 QuickSurvive pouches around the teepee. In both cases light the corner of the pouch, the pouch serves as a wick. Have a better way share with us on social #QuickSurvive!

What is QuickSurvive made of?  
A. QuickSurvive is a proprietary blend of all-natural paraffin wax. This proprietary  formula is what makes QuickSurvive water resistant for use in even the most severe weather such as rain, snow or high winds.

Q. How fast does QuickSurvive light?  
A. QuickSurvive has a light time of ½ to 2 seconds, depending on the humidity and type of match or lighter used it can take longer. It will light similar to lighting an ordinary candle and slowly build in density. If you need a longer burn time, simply add more QuickSurvive.

Q. What size flame does QuickSurvive produce?
A. One pouch of QuickSurvive produces a 8-13 inch flame for up to 10 minutes.

Q. Can I light QuickSurvive with a magnesium striker? 
A. Yes. QuickSurvive normally requires a heat source of 425+ degrees, such as a match or lighter. However, if you scrape off a little of the QuickSurvive pouch then spark it, the magnesium will light the QuickSurvive and get your fire started.

Q. Is QuickSurvive dangerous. Could it explode?

A. No. QuickSurvive is NOT a combustible and there is no explosive hazard. Due to its wax composition, it is recommended that QuickSurvive is kept in a place below 150 degrees - this is extremely hot, and the worst that would happen is that the product might simply melt. 

Q. Is QuickSurvive safe to cook with? Will it boil water? 
A. Yes - it is safe to get the fire started and then once your charcoal is nice and hot you can start cooking. 

Q. How do I light charcoal briquettes using a charcoal chimney? 
A. A charcoal chimney is a great way to light briquettes. Simply place QuickSurvive under the chimney, light it and place the chimney with your charcoal in it, over the flame. It typically will take about 5-10 minutes to light all of your charcoal depending on how much charcoal you have in the chimney.

Q. How do I light charcoal briquettes using a Weber or Charbroil grill?
A. Place QuickSurvive under the bottom grate (charcoal grate).  On the charcoal grate place your charcoal in a pyramid and then light your QuickSurvive. It typically will take about 5-10 minutes to light all of your charcoal (the edges will turn white) depending on how much charcoal you have on the grate. Once the edges of the charcoal are white, spread out the charcoal evenly for best results with a non burnable device and long enough where you don’t burn your hand such as a pair of tongs and you can then place the 2nd top grate (cooking grate) in place to begin cooking.

Q. Does QuickSurvive work in the wind or will it blow out?
A. You do have to shield QuickSurvive from the wind when you first light it for 20-30 seconds, however, QuickSurvive will burn in winds in upwards of 30 MPH once it is lit. 

Q. Is there an odor with QuickSurvive?
A. There is a slight odor from the wax substance, much like a candle burning.

Q. If my fire is going out can I add more to QuickSurvive?
A. Yes, you can add more QuickSurvive to any fire just as long as you don’t smother the flame when pouring. If you do, simply relight.

Q. What is the best way to store QuickSurvive?
A. A cool dry place is the best, but it can be stored anywhere that is less than 150 degrees. At 160 degrees the paraffin in it will start to melt. It can also be safely stored right next to food. QuickSurvive can be safely stored indoors or outdoors for up to 30 years.

Q. How much does shipping cost?
A. All orders shipped within the United States, have FREE Shipping! If you are in Canada, we do add a shipping fee, dependent on order weight.

Q. How long does shipping normally take?
A. All orders are shipped out from our East Coast facility. Free Standard US Shipping normally takes 2-5 Business Days depending on your region. Shipping to Canada normally takes 3-8 Business Days depending on your region and customs. Don't see your country? Send us a message and we will see what we can do to get you the best fire starters out there! If you have an inquiries or would like to purchase QuickSurvive fire starters wholesale or bulk please contact info@QuickSurvive.world.

Q. How long does it take for my fire starters to ship out(I want to know if they'll come in time for my camping trip)?
A. All orders are shipped out from our East Coast facility and typically leave within 1 business day of your order, with a cut off time of 3pm EST. Curious if your order will arrive? Send us a message @QuickSurvive on Instagram or contact info@QuickSurvive.world.

How do I track my order?
A. As soon as your order is shipped, tracking will be emailed to the email address you have provided. You can track your package from the link provided in this email and through the SHOP by Shopify app.

Q. How do I return an item or how can I get refunded?
A. If you’re looking to return or exchange your order for whatever reason, we're here to help! Please see QuickSurvive's full return and refund policy HERE.

Q. Does QuickSurvive have an app?
A. We do not have our own app, but you can use the SHOP by Shopify App to shop QuickSurvive Fire Starters and our full survival line, as well as track past and present orders. Once you have downloaded the SHOP app, open it and tap the bag icon, on the middle of the bottom of the app. On the top right tap “view all”, then tap the purple plus sign button in top right, then type “QuickSurvive”. You will see our store come up in the search and then tap “Follow” to seamlessly shop and checkout through the SHOP app.

Q. Does QuickSurvive offer a Military discount?
A. Yes, QuickSurvive offers a Military discount to our full online store, including our purpose fire starters! Simply add your favorite outing gear to your cart and proceed with checkout and you will see a section that shows QuickSurvive has partnered with GovX to offer a site wide discount on the most versatile fire starters and outdoor gear! Go through their quick and easy verification and you are good to go! Want to keep it old school? Send info@qucksurvive.world an email with you Military id and we will send you back a discount code.

Q. Where can I find out more about the Best Military Discounts For Service Members?
  Head over HERE to see more about QuickSurvive partnering with GovX to offer a sitewide discount on the most versatile fire starters and outdoor gear!  

Q. How do I become a QuickSurvive affiliate?
By joining the ever-expanding QuickSurvive Affiliate Program, you can earn commission on referred and join the team to promote the most versatile fire starters. Find out more information and sign up HERE.

Q. I have a Youtube, Instagram or Blog. Do you have a QuickSurvive Creator program for free product?
A. Yes, create content and get rewarded. If your Youtube, Instagram or Blog has 2500 subscribers/followers or more, you may qualify for a free QuickSurvive creator pack. Send your channel/blog info along with your mailing address to info@quicksurvive.world to apply.

Q. How do I carry QuickSurvive in my store, website, or campsite?
A. If you are interested in carrying QuickSurvive please fill out the form here JDS Wholesale Partners  If you have any inquiries that are not covered here, please email us: info@QuickSurvive.world.

Q. Where can I get your fire starters wholesale?
A. If you are interested in carrying our fire starters wholesale, please fill out the form under 
Wholesale Partners  We have been e have an assortment of counter top displays, clip strips and standing displays, to compliment QuickSurvive for in store display. If you have any inquiries that are not covered here, please email us:  info@QuickSurvive.world.